IT Systems Admin

Avail Medsystems is a pioneering medical technology company that is reinventing how medical procedures are supported by industry and clinicians. We are committed to delivering HIPAA compliant real-time video conferencing solutions that improve the quality, and lower the cost, of procedural care delivery.

We are looking for a passionate IT Systems Admin. to help us realize the mission of improving medical outcomes all while reducing cost for hospitals; these are critical problems to solve as we move forward in the transformation of health care.

In this role you will maintain and manage our large footprint of Mac and Linux hardware deployed on-site at client facilities across the world.

You will work closely with our software engineering teams to ensure smooth functioning of the Avail remote procedure support system and assist our onsite account managers in rolling out new deployments of the system.

We are data driven and milestone oriented. We are looking for self-starters, and good team players. Join us in our journey in improving healthcare.

The Work You'll do to Help Build Our Innovative Product:

  • Handle basic office IT tasks such as on-boarding new employees in Office 365
  • Own the MDM lifecycle of hundreds of Mac and Linux desktops in the wild
  • Manage updates & ensure smooth functioning of live deployed machines
  • Develop and deploy kiosk mode configurations
  • Rapidly deploy hands-free remote updates of new builds from the software team
  • Assist field technicians with initial deployments by acting as a liaison to hospital IT

The Qualifications and Experience You Will Bring to our Team:

  • 5+ years of Information Technology and support experience required. BS in computer engineering or equivalent is nice to have
  • Expert-level familiarity with macOS and Linux (Fedora, Debian or Ubuntu)
  • Expertise with at least one commercial MDM solution (Meraki, HexNode, etc)
  • Desire to assist non-technical coworkers with troubleshooting & onboarding
  • Ability to install software and troubleshoot devices deployed in remote locations


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